Contact Sandro

During the Archives Sale, shipping times are extended to 10 business days. Returns can be made by post only, and a €7 return fee will be deducted from the refund.

For any questions, please consult our FAQs.

Our customer service team is available via chat, via our contact form below, or by telephone.

If you have a complaint about an item you have purchased, please send us the reference number of the item concerned, a copy of your proof of purchase (failing that, the date, the amount, and the store where you bought it), a description of the problem, some photos, and tell us the store nearest to your home.

Thank you for your understanding.

The Sandro team